Your Privacy is Fully Protected by 999gt
999gt is committed to maintaining the confidentiality and security of every member's personal information. This Privacy Policy explains transparently how we collect, process, store and protect your data as a user of our online betting platform.
Data Protection Commitment
Our Six Core Privacy Principles
Every decision we make about user data is grounded in these six principles. They are not just promises — they are how 999gt operates every day.
Layered Security
Your personal data is protected using 256-bit SSL encryption and secure server infrastructure. Access to data is restricted to authorised staff only, and every access is recorded.
Never Sold to Third Parties
999gt never sells, rents or shares your personal information with any third party for marketing purposes without your explicit consent. Your data belongs to you.
Your Account Controls
You have full rights to access, update and request deletion of your personal data at any time through 999gt's official support channels.
Minimum Collection
We only collect information that is genuinely required to operate your account, process transactions and meet our international licensing obligations. No excess data is collected.
Communication Controls
You can choose to receive or opt out of any promotional communications from 999gt. Communication preferences can be updated through your account section.
Full Transparency
This Privacy Policy is written in plain language that Malaysian users can easily understand. Any changes to this policy will be communicated to you via email or in-account notification.
Information We Collect
In providing a safe and responsible online betting service, 999gt collects several categories of information from users. This collection takes place directly through the registration, deposit and withdrawal processes, and automatically through your use of our website.
Information collected directly from you includes:
- Identity Information: Full name, identification card number (MyKad), date of birth and images of identity verification documents required for the account verification process.
- Contact Information: Email address, mobile phone number and, where applicable, your postal address in Malaysia.
- Financial Information: E-wallet account details (Touch 'n Go eWallet, ShopeePay), bank account information for FPX or DuitNow transfers, and details of deposit and withdrawal transactions.
- Account Information: Username, password (stored in encrypted form), betting history, bonus records and overall account activity.
- Device and Technical Information: IP address, web browser type, operating system, cookie data and session information generated automatically when you visit or use the 999gt platform.
Age Verification: In line with licensing requirements and responsible gambling, we are required to verify that every user is 21 years of age or older. Age verification documents requested are part of this process and are handled with the highest level of confidentiality.
Purpose of Using Information
The information we collect is used exclusively for purposes related to operating the 999gt platform and meeting our legal obligations. We do not use your data for any other purpose without prior notice and your consent.
- Registering and managing user accounts, including secure login processes and password recovery.
- Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and cryptocurrency (USDT, BTC, ETH) securely and efficiently.
- Verifying user identity to ensure account security and to comply with international licensing requirements and applicable laws.
- Providing 24/7 customer support in Malay and English via live chat and email.
- Sending promotional information about bonuses, VIP cashback and platform updates — subject to your communication preferences.
- Detecting and preventing fraud, money laundering and activities that violate 999gt's terms of service.
- Conducting internal analysis to improve user experience, platform performance and overall service quality.
Sharing Information with Third Parties
999gt does not sell or rent your personal data to any third party for marketing purposes. However, in certain limited situations, we may need to share your information with the following parties to maintain service continuity:
- Payment Service Providers: Payment partners who help process your deposit and withdrawal transactions. They are bound by strict confidentiality agreements.
- Game Software Providers: Companies such as PG Soft, Pragmatic Play, JILI and Spribe may receive game session data required to run their games. This data does not include your full identity information.
- Regulatory Authorities: Where required by law, licensing or court order, 999gt will comply with requests from legitimate authorities.
- Fraud Prevention Services: Third-party systems that help detect suspicious activity to protect your account.
In all data sharing cases above, we ensure that recipients meet security and privacy standards equal to or higher than those we apply ourselves.
Data Retention Period
Your personal information is retained for as long as your account is active and for any additional period required to meet legal obligations, resolve disputes and enforce our agreements.
Generally, financial transaction records and identity verification documents are retained for the period specified by our international licensing body. Once the retention period ends, data is securely deleted or anonymised in accordance with 999gt's internal procedures.
If you request account closure, we will process your request within a reasonable timeframe. However, certain records may need to be retained for a specific period for audit and regulatory compliance purposes, as required by our licensing obligations.
User Rights
Your Rights Regarding Personal Data
As a 999gt user, you have the following rights under our privacy policy. To exercise any of these rights, contact our 24/7 support.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right of Rectification
If your information is inaccurate or out of date, you have the right to ask us to update it promptly.
Right of Erasure
In certain circumstances, you may request that your personal data be deleted from our systems.
Right to Object
You have the right to object to the processing of your data for direct marketing or analytics purposes without notice.
Right to Restrict Processing
You may request that we limit how we process your data in certain agreed circumstances.
Right to Data Portability
You have the right to receive your data in a structured format that can be transferred to another party.
Right to Withdraw Consent
Where data processing is based on your consent, you may withdraw that consent at any time.
Right to Complain
You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
Technical Information
Cookies and Data Security
Use of Cookies on 999gt
The 999gt site uses cookies — small text files stored in your web browser — to improve your experience on our platform. Cookies help us identify user sessions, retain language preferences and store login information securely.
There are three types of cookies used: essential cookies (for basic site functions), performance cookies (for internal analytics) and preference cookies (for content personalisation). Essential cookies cannot be disabled as they are critical to site operation.
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the 999gt platform, including the login and deposit processes.
Technical Security Measures
999gt implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or disclosure.
All data transmitted between your device and 999gt's servers is encrypted using TLS (Transport Layer Security) protocol. Account passwords are stored in cryptographic hash form and cannot be read by anyone, including our staff.
Our systems are continuously monitored to detect any threats or suspicious activity. In the event of a data breach that may affect your information, we will notify you within the timeframe required by our licensing obligations.
Links to External Sites and Third-Party Integrations
The 999gt platform may contain links to third-party websites or integrations with game software providers. Please note that this Privacy Policy applies to the 999gt platform only. We are not responsible for the privacy practices of other websites or services you visit through those links.
We encourage you to read the privacy policy of any other website or application you use. Game integrations from providers such as PG Soft, JILI, Pragmatic Play and Spribe are managed through controlled technical interfaces, with data sharing limited to technical requirements only.
Amendments to This Privacy Policy
999gt reserves the right to amend this Privacy Policy from time to time to reflect changes in service practices, legal requirements, or technology. Any material amendments will be communicated to you via in-account notifications or through your registered email.
The effective date of the latest version of this Privacy Policy is stated at the top of this document. Your continued use of the 999gt platform after any amendments take effect indicates your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.
How to Contact Us Regarding Privacy
If you have any questions or concerns, or wish to exercise your privacy rights, the 999gt data protection team is ready to assist. You can reach us through the following channels:
- 24/7 Live Chat: Available directly on the 999gt site, handled by our support team in Malay and English. The fastest way to get a response.
- Email: Send your privacy enquiries to [email protected]. All requests relating to personal data will be processed in accordance with our internal procedures.
We are committed to responding to every valid privacy request within a reasonable timeframe and with full transparency.
Ready to Play Safely at 999gt?
With a transparent privacy policy and a multi-layered security system, your 999gt account is fully protected. Enjoy online slots, live casino, sports betting, 4D lottery, and horse racing — all on one secure platform, with a minimum deposit of RM20 and 24/7 support in Malay.
Your Data is Secure